Refund Policy

Refund Policy for SoftTech Solutions

1. No Refunds Policy: SoftTech Solutions does not offer refunds for any software solutions or services provided.

2. Reasoning: Our decision not to offer refunds is based on the custom nature of our software solutions, which are tailored to meet specific client requirements. Additionally, our investment of time, resources, and expertise in each project prohibits us from issuing refunds once services have been rendered.

3. Client Acknowledgement: By engaging with SoftTech Solutions and entering into a contract for our services, clients acknowledge and agree to abide by our no refund policy.

4. Exception Clause: In rare cases where SoftTech Solutions fails to deliver agreed-upon services as per the contract, we may consider alternative resolutions on a case-by-case basis.

5. Client Satisfaction: We are committed to client satisfaction and will work diligently to address any concerns or issues that may arise during the course of our engagement. This includes providing additional support, adjustments, or alternative solutions as necessary.

6. Communication: This refund policy is communicated to clients upfront through our proposals, contracts, and website. Clients are encouraged to review and discuss any questions or concerns regarding our policy before proceeding with our services.

7. Legal Disclaimer: By engaging with SoftTech Solutions, clients agree to waive any rights to request refunds except where explicitly provided in our contract or where required by applicable law.